NAME OF METHOD/TOOL/TECHNIQUE
Managing Passive-Aggressive People
Social workers, nurses, caregivers and people with intellectual disabilities, as well as educators and managers of people with problematic behaviour
AUTHOR'S/ ORGANISATION'S NAME
Mind Tools Content Team
LINK TO METHOD (IN ENGLISH)
According to the medical practice and research group Mayo Clinic™, passive-aggressive people tend to express their negative feelings harmfully, but indirectly. Instead of dealing with issues, they behave in ways that veil their hostility and mask their discontent. The articles provide helpful tips how to deal with Passive-Aggressive behaviour, what might cause such behaviour and how to respond to people with such behaviour.